Digitise hotel's room service
Customise the menu through a simple interface with instant changes
Streamline your staff workload
Menu auto-configuration based on the hotel environment and in-app analytics
Have powerful analytics and auto-setup
Offer dynamic deals for selected menu positions
Share deals with your guests
Everything
on one screen
Easy management
reporting
User-friendly
interface
Value for your hotel
Improve guest communication and service discovery
Inform guests about hotel services before they arrive with pre-arrival letters and use stories to immerse guests in the hotel’s history and offerings in a convenient format
Streamline menu and offer management
Enable easy, one-click creation and editing of menus and offers using templates that align with brand standards, ensuring quick updates of hotel service information.
Boost room service orders
With digital menu and customise offers to increase average order value with personalised offers, promo codes, bundles and toppings
Efficient service management and order accuracy
Manage available services and stop lists in real-time to eliminate order errors and ensure guest satisfaction by responding to changes and requests quickly
Sales channel in every room
◎ Convenient room service with digital menu
◎ Customisable personalisation and promotional tools
◎ Engaging stories and interactive banners
◎ Easy booking of hotel amenities
Online check-in made easy
◎ Fast pre-registration and mobile check-in
◎ Informative pre-arrival emails about services
◎ No app download required
◎ Multilingual support for global guests
It worked out!!! Every day I see more and more orders and feedback from guests about how convenient it is for them to use the app.
Certainly, there are similar offerings on the market. But the coolest thing about Hoop is rapid response. If I throw in some request, say, I'm not comfortable with something, something goes wrong – the team responds really quickly. They have incredible speed and a truly professional attitude.
Anastasiya Usatova
Pentahotel Chief Operations Officer
What’s inside
All hotel services on one screen
Interaction with guests
No app required
Multilingual interface
Pre-arrival letters
Promotional tools
Room Service and Digital Menu
Promotional and personalization tools
Hotel Services
booking
Sales Channel in every room
CMS & dashboard
Products bulk upload
Services and products real-time management
Help with online visual merchandising
Analytics & reports
Sales and order completion analytics
Guest preferences
data
Customer feedback and reviews
Free Setup
Requires minimal hotel staff participation. Full support of the launch.
Inception meeting
We’ll gather all the information needed for the launch
Define guest touchpoints
We’ll share experiences on the best spots to place materials
Approve print materials design
We’ll create design layouts to suit your brand guidelines
Set up user accounts
We’ll create and set up accounts for all employees, establish menus, and verify everything works
Launch the service for the whole hotel
We’ll train your employees, schedule a launch date and do a test launch.
Hoop Blog